AI for hotel reviews

Reply to every guest review. In their language. In your voice.

Ivilio drafts personalised replies to your TripAdvisor, Booking.com and Google reviews in under 60 seconds. Built for European indie hotels in five languages, including Dutch and German.

GDPR-native, hosted in the EU 5 languages on day one Reply ready in 60 seconds
68%
of indie hotels reply to fewer than half of their reviews
4.2x
more bookings when reviews are answered consistently
5 min
average review now drafted in under one minute
5
languages, written like a native
Live demo

Paste any review. See the response.

Try one of the sample reviews below or paste your own from TripAdvisor, Booking.com or Google. Ivilio detects the language, the tone, and the issues raised, then drafts a reply in your hotel's voice.

The guest review Detecting…
Ivilio's draft Awaiting input

Your draft response will appear here. Click Draft a reply after pasting or selecting a review.

How it works

Three steps, never more.

Ivilio plugs into your inbox or sits beside your review platforms. You stay in control. Every reply is drafted, never auto-posted.

01

Connect once

Forward review notifications from Booking, TripAdvisor, Google or Hostaway to your Ivilio inbox. Setup takes 12 minutes with our team.

02

Draft in your voice

Our model is tuned on your brand book, your past replies and your house rules. The first time you read a draft, you will recognise the writing as yours.

03

Approve and post

Review the draft, tweak a sentence, and post directly to the platform. Or let your front-desk team handle it from a shared queue.

Why Ivilio

Built for European indie hotels.

Other tools were built for chains and enterprise groups. Ivilio is built for the 30-room boutique with one GM and no head-of-comms.

Five languages, written natively

Dutch, German, French, Spanish and English. No machine-translated stiffness. Diacritics, idioms and cultural register all handled correctly.

Reply in 60 seconds, not 5 minutes

Ten reviews a week becomes a 10-minute Friday task. Your front office gets time back, and your response rate climbs.

GDPR-native, hosted in the EU

Your guest data never leaves European servers. No US data transfers, no surprise sub-processors. Built for compliance from day one.

Always a draft, never auto-posted

You stay in control of every word that goes out under your name. Ivilio is a fast colleague, not an autopilot.

Pricing

One price. Honest, like the room rate.

No setup fees. No per-seat add-ons. Cancel any time, even after the third drink.

Indie

€29 / month

For independent hotels under 80 rooms.

  • Unlimited review replies
  • 5 languages, native quality
  • Brand-voice tuning included
  • Booking, Google and TripAdvisor
  • EU hosting, GDPR-ready

Become a design partner