Reply to every guest review. In their language. In your voice.
Ivilio drafts personalised replies to your TripAdvisor, Booking.com and Google reviews in under 60 seconds. Built for European indie hotels in five languages, including Dutch and German.
Paste any review. See the response.
Try one of the sample reviews below or paste your own from TripAdvisor, Booking.com or Google. Ivilio detects the language, the tone, and the issues raised, then drafts a reply in your hotel's voice.
Your draft response will appear here. Click Draft a reply after pasting or selecting a review.
Three steps, never more.
Ivilio plugs into your inbox or sits beside your review platforms. You stay in control. Every reply is drafted, never auto-posted.
Connect once
Forward review notifications from Booking, TripAdvisor, Google or Hostaway to your Ivilio inbox. Setup takes 12 minutes with our team.
Draft in your voice
Our model is tuned on your brand book, your past replies and your house rules. The first time you read a draft, you will recognise the writing as yours.
Approve and post
Review the draft, tweak a sentence, and post directly to the platform. Or let your front-desk team handle it from a shared queue.
Built for European indie hotels.
Other tools were built for chains and enterprise groups. Ivilio is built for the 30-room boutique with one GM and no head-of-comms.
Five languages, written natively
Dutch, German, French, Spanish and English. No machine-translated stiffness. Diacritics, idioms and cultural register all handled correctly.
Reply in 60 seconds, not 5 minutes
Ten reviews a week becomes a 10-minute Friday task. Your front office gets time back, and your response rate climbs.
GDPR-native, hosted in the EU
Your guest data never leaves European servers. No US data transfers, no surprise sub-processors. Built for compliance from day one.
Always a draft, never auto-posted
You stay in control of every word that goes out under your name. Ivilio is a fast colleague, not an autopilot.
One price. Honest, like the room rate.
No setup fees. No per-seat add-ons. Cancel any time, even after the third drink.
Indie
For independent hotels under 80 rooms.
- Unlimited review replies
- 5 languages, native quality
- Brand-voice tuning included
- Booking, Google and TripAdvisor
- EU hosting, GDPR-ready
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