Turn website visitors into direct bookings.
In any language. 24/7.

Ivilio is an AI concierge for your hotel website. It answers guest questions, recommends the right room, and guides them to book direct. Every booking saves you the OTA commission.

Become a design partner See how it works
Free for first 5 hotels · No setup fee · 5-minute install
H
Hotel concierge
Online · Replies instantly
Native fluency in
ENDENLFRES
18-25%
Average commission paid to OTAs per booking
65%
Of hotel website visitors leave without booking
70%
Of inquiries arrive outside reception hours
The problem

Your website has the traffic. It just doesn't convert.

Most hotels accept the OTA tax because their own website is a static brochure. Visitors land, have questions nobody answers in real time, and disappear back to Booking.com.

Ivilio fixes the conversion gap. It's the front-desk agent your website never had. Multilingual, always on, and trained on every detail of your property.

  • 01
    Questions go unanswered Guests have specific questions about rooms, breakfast, parking, pets, and your contact form takes 12 hours to reply.
  • 02
    Language barriers A German guest reads English. A Dutch guest reads German. Your site speaks one language. The conversion math suffers.
  • 03
    Bookings drift to OTAs When in doubt, guests trust the platform with reviews and easy cancellation, and you pay 18-25% for it.
How it works

Live on your site in under an hour.

No technical skills. No agency. We do the setup with you, you approve everything, and the agent goes live the same day.

1

We learn your hotel

Ivilio reads your website, room descriptions, FAQs, and any documents you share, including your menu, brochure, and local guide. Setup takes 30 minutes on a single call.

2

One line of code

Paste a single embed snippet into your site. Works on Wix, WordPress, Mews, Hotello, custom builds, anywhere. If your agency manages your site, we send them instructions.

3

Visitors become bookings

The agent talks to guests 24/7 in their language, answers honestly, recommends rooms, and guides them to your booking engine. Every booking is direct, every conversation is logged.

Why Ivilio

Built specifically for European independent hotels.

Not a generic chatbot retrofitted for travel. Built from the ground up by people who've spent a decade selling tools to hotels.

L

True multilingual

Native fluency in English, German, Dutch, French, Spanish, and a dozen more. Auto-detects the guest's language. No clunky translations.

D

Direct booking obsessed

Every conversation is steered toward your direct booking engine. We measure success by conversions you keep, not total chats.

S

Trained on your hotel

Knows your rooms, your breakfast hours, your pet policy, your nearest tram stop. Will never invent answers. If something is unclear, it flags your front desk.

I

Built for independents

No enterprise sales cycle. No 6-month onboarding. Designed for properties from 20 to 200 rooms that need outsized impact from lean tooling.

R

Real conversation logs

See every conversation, every question, every drop-off. Discover what your guests actually want. Marketing gold.

E

European, GDPR-native

EU-based servers. Full GDPR compliance. Your guest data never leaves Europe and never gets sold or shared.

Design partner program

Five hotels. Three months free. Founding-customer pricing for life.

We're hand-picking 5 European hotels to shape Ivilio with us. You get the agent live on your site, weekly calls with the team, and lifetime founding-customer pricing once we launch. €99/month, locked in. In return, your honest feedback and the right to use your case study.

Apply as a design partner
3 months free
€99/month for life after
Direct line to the team
No commitment beyond honest feedback
FAQ

Common questions.

How long does setup take?
A single 30-minute call to align on your hotel's content and tone, then we deploy. The agent is live the same day. Most hotels are up and running within 90 minutes of the kickoff call.
Will it work with my existing booking engine?
Yes. The agent guides guests to your existing booking engine (Mews, Cloudbeds, Apaleo, Hotello, SiteMinder, or anything else) with their search criteria pre-filled. We don't replace your booking engine, we feed it.
What if the agent doesn't know an answer?
It says so honestly and offers to email the front desk on the guest's behalf, capturing the guest's contact details for you. Ivilio is designed to never invent an answer.
How is this different from a normal website chatbot?
Standard chatbots use scripted decision trees and break the moment a guest goes off-script. Ivilio uses modern AI fluent in dozens of languages, trained specifically on your hotel, and designed to handle real human conversation. Your guests won't realize they're not talking to a person.
What does it cost after the design partner period?
For design partners: €99/month locked in for the life of the account. Standard pricing starts at €199/month for hotels under 30 rooms. Detailed pricing on request.
Where is my data stored?
All hotel and guest data is stored in EU-based servers and processed in compliance with GDPR. We never sell or share data with third parties.

Ready to claw back your commission?

Five design partner spots. First-come, first-served.

Apply as a design partner